Terms and Conditions
Last Updated: March 1, 2025
Welcome to Starflakes Enterprise! Before proceeding with your purchase, please carefully read and agree to the following Terms and Conditions. By checking the acceptance box at checkout, you acknowledge and agree to these terms.
- Acceptance of Terms
By placing an order on our website, you confirm that you have read, understood, and agreed to abide by these Terms and Conditions. If you do not agree, you may not complete your purchase.
- Orders & Payments
All orders are subject to availability. We reserve the right to cancel or refuse any order at our discretion.
Prices are listed in [Naira] and are subject to change without prior notice.
Payments must be made in full at the time of checkout. We accept secure online payments through credit/debit cards, mobile wallets, and bank transfers.
In case of payment failure, the order will not be processed.
- Shipping & Delivery
We aim to process and ship orders within Lagos on Fridays and Saturdays. We process international, customised, or interstate orders within 5-14 business days.
Delivery times vary based on location and shipping method chosen.
Starflakes Enterprise is not responsible for delays caused by external factors such as customs, courier issues, or natural disasters.
- Returns & Refunds
Our return and refund policy is handled according to our returns and refund Policy, which can be found at Returns and refund policy page.
- User Responsibilities
You agree to provide accurate and complete information when placing an order.
Any fraudulent activity or misuse of our website will lead to order cancellation and potential legal action.
- Limitation of Liability
Starflakes Enterprise is not responsible for any damages arising from the use of our products beyond what is covered by applicable consumer laws.
We do not guarantee uninterrupted or error-free service on our website.
- Privacy Policy
Your personal information is handled according to our Privacy Policy, which can be found at privacy policy page.
- Changes to Terms
Starflakes Enterprise reserves the right to update these Terms and Conditions at any time. The latest version will be posted on our website.
- Contact Information
For any questions regarding these Terms and Conditions, please contact us at 08123875324 or email us at orders@starflakes.com.ng
By proceeding with your purchase, you confirm that you have read and agree to these Terms and Conditions.
